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Please make sure to sign up for the correct group class. There will be an administration fee of 20% of signup fee for any incorrect groups that are signed up for or a withdrawal of a group.

By signing up for a group you are taking the spot and stopping anyone else from signing up (if the group is full)

This fee will only be waived if you withdraw from one group and sign up for another group.

In the event of a government shutdown of facilities all lessons will be refunded from the date of the facility closure.

To receive a refund you must email info@otrtennis.com.

Make up classes are at the sole discretion of OTR Tennis Asia Ltd. We will do our best to accommodate make up classes for missed lessons, but cannot guarantee spaces each time. Make up lessons will only be available if there is space in a similar level group.

Refunds are not given for missed classes. Rained out lessons at HKTC will have make ups on public holidays.
Students will be notified by email when make lessons are scheduled.

Please take note that HKIS, CIS & Invitational Programmes may operate under slightly different guidelines.

Private lesson cancellation policy – Please note full lesson fee will be charged if lessons are cancelled with less than 24 hours notice. To cancel a lesson, please contact your coach directly.

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